01. Courage to develop

Determine the starting point
An offer is worth something if it is clear where you stand and where you want to go. It won't help if we recommend something across the board at this point. A broader look at other industries or companies does bring about possible new approaches. But what works great for one person can be completely wrong for another. So let’s work out what situation you find yourself in.

02. Perceive the environment

Objectives and basics

The first step is about understanding your customers. Who are they actually? What do you want? What do you have that can convince them? And where do you reach them?

03. Steer the train

Communication & address

You now know the who, the what and the where. The how is still missing. How do you manage to convince your customers right from the first contact? How do you keep them long-term? The possibilities of communicating with customers are like a potpourrie. Depending on your initial situation, other topics and skills may be important for you. While some people are wondering how they can address customers online in the future or get their sales team ready, for others it's about basic questions about how to address customers by phone or email.

04. Integrate experience

Organize sales process

Now it's time to implement it. There are many ways to communicate with customers. They partially overlap. Which steps make sense and are necessary? How do you connect the individual paths so that synergies can arise? How do you manage to involve each of your employees in the sales process?

05. Get started

Train and internalize

Everything you need to make sales successful is now done. Or not? Every innovation and every change is only experienced when it is internalized. In order not to fall into old patterns of action from the “before”, it is important to practice continuously. We train you and your employees until everything runs smoothly. Because what is easy is made easy.